At EssayAll, we prioritize customer satisfaction and strive to deliver high-quality academic writing services. However, if you are not satisfied with our services, we offer a fair and transparent refund policy to address your concerns.

Eligibility for Refunds

1. Non-Delivery of Work:

   • If we fail to deliver your order within the agreed timeframe without prior notification, you are eligible for a full refund.
   • Please note that technical issues or lack of required information from your end may delay delivery.

2. Quality Concerns:

   • If the delivered work does not meet the agreed-upon quality standards or requirements, you may request a refund.
   • Refunds will be processed after a thorough review of the work and your feedback.

3. Plagiarism Issues:

   • In cases where the delivered content is proven to contain plagiarism, we offer a full refund.
   • A valid plagiarism report must be provided for verification.

4. Duplicate Orders:

   • If you mistakenly place duplicate orders, you can request a refund for the extra payment, provided the work on the duplicate order has not started.

5. Order Cancellation:

   • If you wish to cancel your order before the work begins, you are eligible for a full refund.
   • If the cancellation request is made after the work has started, the refund amount will depend on the progress made.

Non-Refundable Cases

1. Change of Mind:

   • Refunds will not be issued if you decide not to use the delivered work for personal reasons unrelated to quality.

2. Delayed Feedback or Revisions:

   • If delays occur due to your late responses or failure to provide complete instructions, refunds will not be applicable.

3. Missed Deadlines Due to Insufficient Information:

   • Refunds are not applicable if delays are caused by incomplete or unclear information provided by the customer.

Refund Process

1. Submit your refund request via email at info@essayall.com, including your order ID and detailed reasoning for the request.
2. Our Quality Assurance Team will review your case within 7 business days.
3. If your refund is approved, the amount will be credited to your original payment method within 5-10 business days.

Important Notes

• Refund requests must be submitted within 15 days of receiving the completed order.
• Partial refunds may be issued depending on the nature and extent of the work completed.
• EssayAll reserves the right to deny refund requests that do not comply with the terms outlined in this policy.

If you have further questions or need assistance, please contact us at info@essayall.com.